Back to projects
03 / Project case study
Bot Orders CRM
Turn incoming Telegram bot orders into a manageable operator workflow while preserving customer context throughout fulfillment.
Problem
Turn incoming Telegram bot orders into a manageable operator workflow while preserving customer context throughout fulfillment.
Solution
Orders are normalized into a CRM pipeline with customer profiles, status transitions, filters, and operational context. The interface gives operators one place to track fulfillment from intake to completion.
Key Features
- Order pipeline
- Customer profiles
- Status management
- Search and filters
- Telegram integration
- Operational dashboard
Tech Stack
- Next.js
- Supabase
- Telegram API
- PostgreSQL
What it demonstrates
Fullstack-like business logic, CRM workflow modeling, database work, and external integrations.
Quality checklist
- RU/EN localization
- Responsive design
- README
- Vercel deployment
- GitHub Actions CI
- Build checks