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03 / Project case study

Bot Orders CRM

Turn incoming Telegram bot orders into a manageable operator workflow while preserving customer context throughout fulfillment.

Problem

Turn incoming Telegram bot orders into a manageable operator workflow while preserving customer context throughout fulfillment.

Solution

Orders are normalized into a CRM pipeline with customer profiles, status transitions, filters, and operational context. The interface gives operators one place to track fulfillment from intake to completion.

Key Features

  • Order pipeline
  • Customer profiles
  • Status management
  • Search and filters
  • Telegram integration
  • Operational dashboard

Tech Stack

  • Next.js
  • Supabase
  • Telegram API
  • PostgreSQL

What it demonstrates

Fullstack-like business logic, CRM workflow modeling, database work, and external integrations.

Quality checklist

  • RU/EN localization
  • Responsive design
  • README
  • Vercel deployment
  • GitHub Actions CI
  • Build checks